Fewer than 1 in 10 patients who experience poor NHS care make a formal complaint - because they have 'no confidence' in the grievances procedure, study reveals

Daily Mail // Health

Fewer than 1 in 10 patients who experience poor NHS care make a formal complaint - because they have 'no confidence' in the grievances procedure, study reveals

Monday 27th January 2025, 1:25AM

The report by Healthwatch England found that under half took any action - such as sharing concerns with ward staff - with many feeling it would make no difference or improve things.

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