The airline has apologised and begun informing passengers who are eligible for a refund, with an average value of $55Election 2025 live updates: Australia federal election campaignGet our afternoon election email, free app or daily news podcastVirgin Australia is offering refunds to more than 60,000 passengers, after an internal error led to inflated itinerary change fees being charged over the past five years.The airline has apologised and launched an itinerary change claim program, as it begins informing passengers who are eligible for refunds over the incorrect fees charged to customers making changes to their bookings between 21 April 2020 and 31 March this year.Sign up for the Afternoon Update: Election 2025 email newsletter Continue reading...